What do I do if I cannot find my course in Brightspace? The course might not be visible, or you might not be enrolled in it. Take note that course names, quarters and instructors are automatically provided to Brightspace by Osiris. If the information is wrong in Brightspace, then the information in Osiris must be updated first.
- Contact Study Programme Administration (SPA) for your faculty if the course is available in Osiris but not in Brightspace.
- Contact your faculty contact person (Programme Coordinator) when the course is not available in Osiris.
Once the course is in Osiris, it will automatically be added to Brightspace.
Please contact the Course Manager of the Brightspace course to have you enrolled in the course as an instructor. For more information on roles, please review the page on Roles and Permissions.
If you are enrolled in a Brightspace course you do not belong in, and you keep on getting re-enrolled after being removed from the Brightspace course, please contact your Faculty contact person or Programme Coordinator to have this corrected in Osiris.
Please be aware that SPA is only allowed to change course settings in Osiris after approval of the Faculty Contact person or Programme Coordinator and/or Board of Examiners.
Contact your faculty contact person (Programme Coordinator) to let them correct it in Osiris.
SPA is only allowed to change course settings after approval of the faculty contact person (educational coordinator) and/or board of examiners.
Contact your faculty contact person (Programme Coordinator) to let them correct it in Osiris and the study guide.
Once the quarter is changed, the system automatically creates a new course. If you have been using the incorrect course, Teaching & Learning Support can assist you in moving the content to the correct one.
SPA is only allowed to change course settings after approval of the faculty contact person (Programme Coordinator) and/or board of examiners.